Ormat Kenya/Support/Roadmap & delivery

Roadmap & delivery

What each remaining module covers, the phase plan behind it, and the controls the system is built to.

Modules by phase

Phase 2

Drafts & returned claims

One workspace for anything you have started but not submitted, plus claims sent back for correction with the reviewer's comment attached.

Scoped for this module

Resume a part-completed wizard at the exact step you left it

Returned claims open with the reviewer's comment pinned to the offending field

Bulk delete and cancel with a confirmation modal

Draft age warnings against the term submission deadline

Delivery plan

Phase	Duration	Deliverables
✓Requirements	8am – 10am	Requirements, process maps, approval matrix and limits
✓Design & Architecture	10am – 1pm	Aligning processes per expense
Development	3 weeks	Core modules
Integrations	3 – 4 weeks	Okta, Email, SSO
Testing	2 – 3 weeks	UAT, Security
Training & Go-live	1 – 2 weeks	Training & deployment
Hypercare	2 weeks	Support

Controls

RBAC

Role-based access

Every module and action is granted per role, and the permission matrix is the single place it is set.

MFA

Multi-factor authentication

Okta SSO with a second factor, and biometric unlock on the mobile app.

Encryption

Data at rest and in transit

Stored documents and database contents are encrypted, and every request is over TLS.

Audit Trails

Track changes

Who, what, when, from which IP — including every view of a supporting document.

SoD

Segregation of duties

Approval roles are kept separate, and conflicts are flagged on the users screen.